Every WoonHung Natural accessory comes with Sinamay straw pouch. Made with renewable material, this "see-through" Sinamay straw pouch helps WoonHung Natural accessory breathe while protecting her from dirt & abrasion. It's easy to maintain, just keep it away from direct sunlight, and store in an open space at room temperature.
Please note that designs within WoonHung.co uses materials that are natural. Therefore you can expect uneven textures and differing grains from one to another. Colour differences do occur between materials and cannot be deemed defective. It is the nature and integrity of natural material.
Is WoonHung Natural Collection child friendly?
Yes. The material, process & dyeing methods pass international standards of lead content for metal parts. The dyes are Azo free. Paint if any are lead free.
No. Babies & toddlers could choke on the small parts. Please note that these designs are delicately handmade and may become undone if handled more than what it is meant for as jewellery to be worn.
Returns and Exchange Policy
We currently do not do refunds. Please read all item descriptions carefully and ask questions you might have before making your purchase. Request for returns & exchange are not accepted after 7 calendar days from receipt of goods.
However, we know that you may sometimes want to return or exchange what you’ve bought because it didn’t quite match the outfit you had in mind. Please write to us at firstname.lastname@example.org with the Subject “Exchange / Returns”. Please keep in mind that shipping fees are never refundable unless the mistake was on our part. If something is not right, email us immediately quoting your order number, your name and address, details of the product and the reason for return.
Store credit, if given, will be approved after inspection of the item and found to be in good condition.
Strictly no returns are accepted for items on sale, so please take note when buying jewellery on final sale, as they are marked down from the original price significantly.
Condition of returned items
We ask that returned items be in the same condition as when you received them, with the original packaging. Returns are only for items returned in good condition. Goods damaged due to buyer's negligence will not be accepted.
For Singapore Returns
You can return purchased item within 7 calendar days for a store credit. Store credit is given after we have inspected the item and found them to be in good condition.
For International Returns
You can return purchased item within 14 calendar days for a store credit. Please email scanned receipt or tracking slip from your courier service, to show that item was shipped back to us within 7 calendar days of when it was successfully delivered.